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FAQ
FAQ
How to place an order for flower delivery1?
You can place an order for flower delivery in the FloriyaFlowers store in several ways:
- Call the phone number listed on the website or in the "Contacts" section. Our manager will help you choose a bouquet that is suitable for your occasion and its recipient, and will also advise on all issues related to delivery and payment for the order.
- Contact any convenient messenger listed on the site (in the top panel of the site). The manager will answer you within 15 minutes during business hours and place an order for you.
- Choose your favorite bouquet and addition to it. Next, click the "Order Now" button to proceed to the online ordering process. On the checkout page, you need to select the desired delivery method, fill in your contact information and the order recipient’s information, as well as delivery details (address, desired time, text for the accompanying postcard).
After confirming the order, our manager will contact you within 15 minutes to clarify the details.
Which cities can be delivered to?
We deliver orders throughout San Antonio, Texas. Full list of zip codes available for ordering courier delivery:
78201, 78202, 78203, 78204, 78205, 78206, 78207, 78208, 78209, 78210, 78211, 78212, 78213, 78214, 78215, 78216, 78217, 78218, 78219, 78220, 78221, 78222, 78223, 78224, 78225, 78226, 78227, 78228, 78229, 78230, 78231, 78232, 78233, 78234, 78235, 78236, 78237, 78238, 78239, 78240, 78241, 78242, 78243, 78244, 78245, 78246, 78247, 78248, 78249, 78250, 78251, 78252, 78253, 78254, 78255, 78256, 78257, 78258, 78259, 78260, 78261, 78262, 78263, 78264, 78265, 78266, 78268, 78269, 78270, 78275, 78278, 78279, 78280 , 78283, 78284, 78285, 78286, 78287, 78288, 78289, 78291, 78292, 78293, 78294, 78295, 78296, 78297, 78298, 78299
What is the return policy?
At FloriyaFlowers we are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us.
Can you deliver at a specific time?
We can't guarantee it, but we'll do our best! Just add a note in the Special Instructions section. For example, say 'deliver before 3:00 PM, she leaves work then.' That way the driver will know to make it a priority.
I need to deliver my order today. Can I get it?1
Our network of florists uses only the freshest flowers available for their hand-made bouquets to ensure that you can send flowers with confidence. And since every arrangement is personally delivered, we offer same-day delivery on most orders.
Please note that we also deliver orders overnight